Wired Device (2630)

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Device will work in any vehicle type with 12v Connection
Can be installed in about 20 minutes
Installation is permanent, hidden and all antennas internal
Simple three wire connection: Ground, Power, Ignition

General Installation
Your wired tracking device will require a 3-wire installation. Unless you have ordered additional components, this is everything that needs to be installed for it to report properly.

RED – Constant 12V power source
BLACK – Ground
WHITE – Ignition based line (12V when the vehicle is on and 0V when it is off)

 

Tracking Device only Reports once each Hour
If your Wired tracking device is only reporting once each hour even when the vehicle is on and it is not recording the speed of the vehicle, then this is most likely an installation error with the Ignition wire. Check the installation on this ignition wire (WHITE) and make sure that it is receiving 12V when the vehicle is on and 0V when the vehicle is off. If this does not resolve the issue, then please contact support.

If the Tracking Device Temporarily loses Mobile Coverage (Offline)
The location data collected on your devices from the satellites are transmitted through cellular towers. There are occasions when the vehicle may go out of coverage range and the tracking device will not be able to update the vehicle’s location in real-time. In this case, the tracking device will store the readings in its memory and when it regains mobile coverage, it will upload all of the backlogged messages in your Reports history. So you will not lose your history due to mobile coverage!