Scheduling Training

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How Training Works

Training is conducted using a web meeting program. Audio for the session is conducted via phone. We send an email with the link to your web meeting  and the conference number to dial into within the hour before your session. The web meeting program allows you to see our computer screen as we walk you through the software (we cannot view and have no control over your computer).  Sessions with multiple participants joining from separate locations will need to provide an email address for *each* participant to ensure they receive the info for joining.

Links for the screenshare are generally emailed about an hour before the scheduled start time.

WHEN SCHEDULING TRAINING FOR MULTIPLE PARTICPANTS, PLEASE ENSURE THAT THE CONTACT INFORMATION FOR EACH PARTICIPANT IS LISTED IN THE NOTES.

SPOTS ARE LIMITED. PLEASE ENSURE YOU WILL BE AVAILABLE AT YOUR SCHEDULED TIME. IF YOU WILL NOT BE AVAILABLE, PLEASE LET US KNOW AS SOON AS POSSIBLE.

Scheduling Training
Training Sessions can be booked using the Schedule Training link at the top of the GPS tracking platform, in the upper right-hand corner. The training department also emails information regarding the training with a link to our online scheduling calendar.

Trainings are offered every hour, on the hour from 8am until 4pm Eastern Standard Time, Monday through Friday. Trainings are booked on a first come, first serve basis.

You are welcome to have as many participants on the call as you would like, however if the particpants are in separate locations you MUST list this in the notes along with each participant’s email address so we can email them the information for the session and provide a conference line number. Without this information we will not be able to set up your session correctly.

Training Outreach/Process
The training team will email you information regarding training the next business day after you ordered with us. We will email you two additional times if you have not already scheduled or attended a session. There is no expiration to this offer. Unlimited, free training is available to our clients at any time.

Once you have scheduled your training session, our training team will reach out to you the day prior to confirm your appointment and send you a reminder email the morning of. Approximately an hour before your session you will receive an email the weblink and conference call number. At your scheduled training time, click on the link and dial into the number, entering your conference code when prompted.

Schedule Training HERE!

We offer Training sessions on the following topics:

GPS Tracking Overview –  (60 minutes) Covers Live Tracking, Reports, Vehicle Maintenance, Driver Behavior and Settings.

GPS with Dash Cameras – Includes Full GPS TRACKING (75 minutes) – This selection INCLUDES GPS TRACKING. It covers Viewing Dash Camera Images, Live Tracking, Reports, Vehicle Maintenance, Driver Behavior and Settings. A SEPARATE GPS TRAINING SESSION WILL NOT BE REQUIRED!

Dash Camera ONLY (Does Not Inclued GPS) (30 minutes) – This session will walk through pulling camera footage, media reviews, and setting camera alerts. It will NOT cover the entire GPS account, for that you will need to choose the above option “GPS with Dash Cameras.”

Driver Behavior (30 Minutes) – This session focuses on Driver Behavior metrics such as custom behavior dashboards, goal setting, behavior trends, reporting, driver scores, and driver behavior alerts

GPS Account Set-Up Only (20 minutes) – This session focuses simply on setting up your GPS account including customizing vehicle names, adding additional users, setting up alerts and thresholds, categorizing your account, creating geofences, and setting operating schedules.

 ELD For Admins (Includes DRIVER APP) (75 minutes) – THIS SESSION INCLUDES THE ELD DRIVER APP, the ELD ADMIN PORTAL to review driver logs, and ELD SET-UP. 

IF YOU WILL BE JOINING THE TRAINING FROM A TABLET, YOU WILL NEED TO DOWNLOAD THE JOIN.ME APP FROM THE TABLET PRIOR TO YOUR SCHEDULED TIME AS TABLETS REQUIRE IT (from a computer you can simply join via your browser).

ELD Admin ONLY (Does NOT cover Driver app)  (45 minutes) – This session will walk you through set-up and reviewing logs in the Admin ELD portal. It does NOT include the ELD Driver app.

IF YOU WILL BE JOINING THE TRAINING FROM A TABLET, YOU WILL NEED TO DOWNLOAD THE JOIN.ME APP FROM THE TABLET PRIOR TO YOUR SCHEDULED TIME AS TABLETS REQUIRE IT (from a computer you can simply join via your browser).

Driver ELD App (Drivers Only)  (30 minutes) – Specifically just for drivers to explain how to use the ELD Driver app. YOU MUST LIST THE NAME AND CONTACT INFORMATION FOR THE PARTICIPANT(S) WHO WILL BE ATTENDING so we can reach them directly. 

IF YOU WILL BE JOINING THE TRAINING FROM A TABLET, YOU WILL NEED TO DOWNLOAD THE JOIN.ME APP FROM THE TABLET PRIOR TO YOUR SCHEDULED TIME AS TABLETS REQUIRE IT (from a computer you can simply join via your browser).

Asset Tracking ONLY (30 minutes) – This session is for clients who are ONLY tracking equipment/assets other than vehicles for the purposes of theft protection. CLIENTS TRACKING BOTH VEHICLES AND EQUIPMENT NEED TO SCHEDULE THE GPS TRACKING SESSION. This session will show you how to see the last reported location of your equipment/assets and how to see the reporting history.

Fuel Efficiency – (30 minutes) This session will walk you through the required set-up and available fuel efficiency reports if you have either integrated your account with Wex fuel cards or plan to manually log fuel purchases in the Fuel tab of your account