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Our Support team is available Monday through Friday, 8am-8pm EST

You can contact our Support team via: 

Phone: Call Us Toll-Free at 800-881-6343 Extension: 2 Support

Live Web Chat: click on the Support tab in your account and click on the Live Chat option

Support ticket: you can submit a Support ticket directly from your account by clicking on the Support tab and selecting Submit ticket to enter in  the details

Cases submitted after-hours can expect to receive a response the following business day.

Email: You can also email our support team at and a case will be opened and assigned to a Support team member.

If you are looking for assistance outside of our normal Support hours you can also search this Wiki for possible immediate answers to your questions.